Store Policies & Terms

Welcome to ChoZen

Thank you for supporting ChoZen. By visiting our website and placing an order, you agree to the following terms and policies. Our goal is to provide premium products, exceptional customer service, and an experience that reflects our commitment to honoring Jesus Christ through excellence and integrity.

---

Orders

All orders are subject to product availability and payment verification. We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, inventory discrepancies, or violations of these terms. If an order cannot be fulfilled, you will be notified promptly and issued a full refund if applicable.

---

Shipping Policy

Orders are typically processed within 1 to 3 business days unless otherwise noted. Shipping times vary depending on your location and selected shipping method.

Once an order has shipped, you will receive a tracking number via email. ChoZen is not responsible for shipping delays caused by carriers, severe weather, customs processing, or other circumstances beyond our control.

Customers are responsible for providing an accurate shipping address. Additional shipping fees may apply for returned or undeliverable packages due to incorrect addresses.

---

Returns & Exchanges

We want you to love your purchase.

Returns and exchanges are accepted within 30 days of delivery for unworn, unwashed merchandise with original tags attached.

Items that cannot be returned include:

• Gift cards
• Final sale items
• Clearance products
• Personalized or custom-made products

If your item arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.

---

Refund Policy

Once your return is received and inspected, refunds will be issued to your original payment method. Shipping charges are non-refundable unless the error was ours.

Please allow 5 to 10 business days for your financial institution to process your refund.

---

Product Information

We strive to display colors, sizing, and product details as accurately as possible. Due to monitor settings and lighting, actual colors may vary slightly.

Please review sizing charts before placing your order.

---

Promotions & Discount Codes

Discount codes cannot be combined unless specifically stated.

Promotions are valid only during advertised dates and may exclude select collections or limited-edition products.

ChoZen reserves the right to modify or discontinue promotions at any time.

---

Intellectual Property

All ChoZen logos, artwork, graphics, photographs, videos, product designs, website content, and branding are the exclusive property of ChoZen and may not be copied, reproduced, distributed, or used without written permission.

---

Community Commitment

Every purchase supports our mission of serving others through community outreach, including initiatives such as feeding the homeless, backpack drives, toy drives, scholarships, and other acts of service. While contributions help support these efforts, purchases are not tax-deductible charitable donations.

---

Privacy

Your privacy matters.

We never sell your personal information. Customer information is used solely to process orders, provide customer support, improve your shopping experience, and communicate important updates in accordance with our Privacy Policy.

---

Limitation of Liability

ChoZen shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our products or website beyond the amount paid for the purchased product, as permitted by applicable law.

---

Changes to These Terms

ChoZen reserves the right to update these policies at any time. Changes become effective immediately upon posting to this website.

---

Contact Us

Questions? We're here to help.

Email: Thechozen1305@gmail.com
Website: EyeAmChoZen.com